Case Studies
Preventing Law Suits and Improving Employee Relations
Client Situation: Turnover in this sales office was high. The HR hotline was ringing excessively. The potential for hostile work environment lawsuits was looming and the executive sales manager was the target. Ironically, sales for this office consistently met or exceeded expectations. Was the sales manager's style and behavior effective or ineffective? The organization retained Wilkerson Consulting to answer this very question. Read More
From Order Takers to Value-Added Partners
Client Situation: A privately held supply company wanted to move from an "order taking" sales approach to value-based sales. This nationwide organization had 120 offices with a sales force of 300+ account managers and inside sales reps. Read More
The Doctor is In
Client Situation: This health provider wanted to elevate and maximizing patient satisfaction. As a multi-specialty clinic with locations in three states, this clinic employed over a 1,000 physicians, medical personnel, and associates. Read More
The Leadership Team
Client Situation: A newly formed leadership team facing a four-year term contacted WCG to proactively prepare for success. They knew they wanted to establish a strong foundation for individual and team effectiveness, but they weren't certain of an appropriate strategy or tactics. Read More
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